Contents
- How to contact Instagram support
- How to get help and resolve issues
- Check the right information
- Instagram Help Center
- Official Instagram blog
- Official social media accounts
- Convenient ways to contact
- Instructions for effective requests
- Video
- How do I contact Instagram support?
- How long does support take to respond?
- What if I forgot my password?
- What if my account was hacked?
- How do I report a violation?

Instagram is one of the most popular social networks. When you have access issues, blocks, or security questions, it helps to know how to contact support. Easiest via the app: Settings → Help/Support → describe the issue. You usually get a reply within a few days by email or DM.
How to contact Instagram support
In the app: profile → menu (three lines) → Settings → Help → Contact us → form. On the website: sign in → profile photo → Settings → Help → Support → Contact us → form. The more detail you provide, the better your chance of getting help.
How to get help and resolve issues
First read the Help section on Instagram's website. To submit a request you need your username and email; describe the issue in detail. You can also message on Facebook and Twitter. Be polite; if hacked or for copyright issues, report to support. Support is ready to help.
Check the right information
Before contacting, review official sources — you'll get accurate answers.
Instagram Help Center
Official resource with articles and guides: settings, security, policies. Search by keywords or categories.
Official Instagram blog
News, updates, new features. Subscribing keeps you informed of changes.
Official social media accounts
Facebook and Twitter — fresh info, outage notices, tips. If you don't get a reply — form in Help Center or support page on social media; include as many details as possible.
Convenient ways to contact

In-app chat (Settings → Help → Chat with us). Email. Social media (Facebook, Twitter). Help Center — articles and FAQ. Check the help section first; phrase your question clearly.
Instructions for effective requests
Check the Help section on the website. Make sure the question is about Instagram. Settings → Help in the app. Instagram support Twitter. "Get help" form with full description and username. Follow the instructions for a quick response.
Video:
Q&A:
How do I contact Instagram support?
Via Instagram Help Center or email support@instagram.com.
How long does support take to respond?
Usually 24–48 hours, sometimes longer.
What if I forgot my password?
On the login screen "Forgot password?" → follow the steps (email or phone).
What if my account was hacked?
Change your password immediately. If you can't log in — contact support to recover access.
How do I report a violation?
Open the post/profile/comment → three dots (…) → "Report" → follow the instructions.